What is conflict resolution?

Conflict resolution is best understood as the methods and processes employed to address and resolve disputes and disagreements. This includes various strategies and techniques that individuals or organizations can use to handle and settle conflicts effectively.

The correct answer emphasizes the importance of not just eliminating conflict but rather managing and resolving it in a constructive manner. This is crucial in organizational settings where differing opinions or interests naturally occur; it's imperative to have a systematic approach to handling them to maintain a healthy work environment.

The other choices reflect different aspects of conflict management. Eliminating all conflicts in an organization is impractical since some level of conflict can be healthy and necessary for innovation and growth. Encouraging healthy conflict within teams is about promoting constructive discussions rather than resolving existing disputes. Lastly, establishing procedures to prevent conflicts from arising can be beneficial, but it does not encompass the full scope of conflict resolution, which fundamentally involves reacting to and managing disputes when they do occur.